FAQ

🌿 Frequently Asked Questions

Because intentional skincare starts with clear answers.

1. What makes Latreux Skin different?

Latreux Skin is rooted in simplicity and effectiveness. Our products use intentional ingredients—no fillers, no fluff. We focus on formulas that hydrate, heal, and elevate your natural glow without compromising your skin’s integrity.

2. Is Latreux Skin all-natural and non-toxic?

Yes. Every formula is crafted with non-toxic, clean ingredients. We do not use parabens, phthalates, synthetic fragrance, or artificial dyes. We aim for transparency and only use what your skin actually needs.

3. Do you test on animals?

Never. Latreux Skin is 100% cruelty-free. We believe in gentle skincare that’s kind to all living things.

4. Where are your products made?

Our products are formulated and manufactured in the United States, in certified labs with a focus on safety, quality, and ethical sourcing. Shipping typically originates from Texas or Florida, depending on product type.

5. Can I use your products if I have sensitive skin?

Yes. Latreux Skin was created with sensitive skin in mind. Our founder has personally struggled with reactive, breakout-prone skin, so our line avoids common irritants. Always patch test first to ensure compatibility.

6. Are your products safe for men and women?

Absolutely. While we offer curated collections for both men and women—with distinct packaging and scent profiles—many of our formulas are universal in function and gentle enough for all skin types.

7. Are your products safe during pregnancy?

We do not use retinol, synthetic fragrances, or harsh acids. However, please consult with your physician if you’re pregnant or breastfeeding before using any new skincare product.

8. What is the shelf life of your products?

Our skincare products typically have a 12-month shelf life after opening. For best results, store them in a cool, dry place and keep lids tightly closed after use.

9. Do you offer refunds or returns?

Due to the nature of skincare and hygiene concerns, all sales are final. If your product arrives damaged or there is an issue with your order, please reach out to us within 7 days so we can make it right.

10. Do you offer wholesale or collaborations?

We’re open to selective partnerships and wholesale inquiries. If you’re interested in stocking Latreux Skin or collaborating with us, please email: info@latreuxskin.com